Question 1

What is On-Demand digital printing? Is it a new photocopying service?

Accepted Answer

On-Demand digital printing means direct printing from your file at exactly required quantity. It is a 600 dpi laser printing, not a photocopying service.

Question 2

What machine do you use to provide this service?

Accepted Answer

Our DocuTech Production Publishing systems have revolutionized document publication. They are high volume, self contained computer-to-press printing devices, that can receive files from desktop PC, Apple Macintosh and networks via modem/Internet.

Question 3

How can I benefit from it?

Accepted Answer

Fast - you will have your job printed in a few hours. 
Economical - print exact quantity you require, no excess storage.
Flexible - you can submit digital file or hard copy original, photos can also be scanned in.

Question 4

What kind of jobs are better to apply this new technology?

Accepted Answer

Financial Report, Research Report, Personalized printing, Training Manual, Installation Manual, Users Manual, Conference Manual, Short-Run Books, Educational Manuals, Mass Mailing Letters, Corporate Forms, Data Management Letters, Proposal, Image personalisation, Calendar and others.

Question 5

Do you support Mac or PC?

Accepted Answer

We can handle files from desktop PC, Apple Macintosh and all PostScript compatible documents.

Question 6

What software do you support?

Accepted Answer

We support all file formats like Microsoft Office, Word & Excel, Database Program, Indesign, Illustrator etc.

Question 7

Can you support multilingual document?

Accepted Answer

We can handle multilingual document in English, Chinese, French, German, Spanish, etc.

Question 8

How do I prepare my file? Anything I need to take care?

Accepted Answer

No special format is required, while the document is prepared in Window Platform, 600 dpi printer driver is preferable.

Question 9

I want to print customized data on each page, can you do that?"

Accepted Answer

Yes, it is one of the strength of DocuTech Production Publishing systems. We support all database file format.

Question 10

Can you do design and artwork for me?

Accepted Answer

We are a one-stop printer and offer a complete line of services. Green Pagoda's pre-press department provides creative and exciting design ideas. Our comprehensive plate-making and printing facilities mean that we can meet the requirements of co-ordinating colour into digital printing.

Question 11

Can I choose different paper to print?

Accepted Answer

We can print on paper from 60 gsm to 350 gsm. Glossy and matt coated paper can be chosen.

Question 12

Do you provide binding service?

Accepted Answer

Document can be stapled, wire stitched, spiral bound, wire-O bound, perfect bound and 
thread-sewn bound.

Question 13

The benefit sounds great, is it expensive?"

Accepted Answer

Digital printing is most suitable for short-run job, the price is much lower than offset printing.

Question 14

Will you provide packaging and delivery service?

Accepted Answer

We have set up a special unit to handle complex collations, labelling, mass mailing and packaging of your products. This unit also has the ability to control term storage of document components. We are on-line with major international freight organization that will provide all the necessary paper work for worldwide distribution of your products.

Question 15

How will printing one book at a time help me?

Accepted Answer

You'll avoid all the pitfalls of larger print-runs - higher costs, inventory hassles and storage expense.

Question 16

How many books do I have to print?

Accepted Answer

There's no minimum and no maximum. But if you do want to print a large number then conventional printing might be cheaper than POD. Just give us the details and we'll let you know the best method.

Question 17

Do I need to have the ISBN?

Accepted Answer

If you want to sell your books in other online bookstores or sell through your distribution channels you need to apply yourself . The following is the Hong Kong Public Libraries – Book Registration Office contact details for you to get ISBN from them
Tel : 2180-9146
Fax : 2180-9841
E-mail : bro@lcsd.gov.hk

Question 18

Do I need to register the copyright of my work?

Accepted Answer

The law in Hong Kong and majority of nations worldwide grant you copyright protection automatically upon the creation of your work. You own the copyright on your work as you create it.

Question 19

Do I receive a proof of my book?

Accepted Answer

Yes. We will provide a proof copy of your book and cover image for your approval.

Question 20

How much does it cost to produce each book?

Accepted Answer

The price of producing a book depends on the number of pages, size and binding of the finished book. To obtain an accurate quotation, Please either e-mail us or call hotline service at (852) 2561-1924